Inspectors have said more work must be done in two Liverpool hospitals to make sure patients are safe.
The Care Quality Commission (CQC) carried out inspections of the New Royal University Hospital and Aintree Hospital, provided by Liverpool University Hospitals NHS Foundation Trust, in September this year. The unannounced inspections were carried out following improvement work by the trust in response to concerns raised at a previous inspection.
Issues from the last assessment included infection prevention and control, people not receiving safe care and treatment, as well as people not being treated with privacy and dignity. Following a new inspection carried at on September 27 the CQC found improvements were made in urgent and emergency care services at both hospitals, however further work was needed to keep people safe.
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At Aintree Hospital the CQC witnessed 19 patients being cared for in the corridor and found one patient had waited over 45 hours for a bed at another healthcare facility. At the New Royal Liverpool University Hospital 25 patients were found to have waited more than 12 hours to be admitted.
The report said that despite these delays, staff and leaders in the department had "good oversight of all patients and plans were in place to keep patients safe".
The reports read: "All patients who had waited a long time in the department were discussed by the multi-disciplinary team at two hourly board rounds and bed management meetings to maintain safety."
As this was a focused inspection, urgent and emergency care services were not re-assessed and both services remain rated inadequate overall.
James Sumner, Chief Executive of Liverpool University Hospitals NHS Foundation Trust, said: “Delivering safe and effective care is our top priority, so I am pleased that the significant improvements we have made in our Emergency Departments have been recognised by the CQC.
“While we still face challenges in emergency care and with patient flow, which we are working with system partners to improve, the lifting of these restrictions is a significant milestone which reflects the dedication, hard work and commitment of our staff to ensuring our patients receive the best care possible.”
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